Terms and Conditions
These terms govern your use of Sorivenqualth's financial planning services. Please read carefully before using our website or subscribing to our services.
Acceptance of Terms
By accessing our website or using our services, you agree to be bound by these terms and conditions.
These terms create a legally binding agreement between you and Sorivenqualth Financial Planning Pty Ltd.
Service Description
Sorivenqualth provides monthly financial planning subscription services including consultations, strategy development, and ongoing guidance to Australian residents.
Services are available to Australian residents aged 18 and over with capacity to enter into financial agreements.
User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information during consultations
- Attend scheduled appointments or provide reasonable notice of cancellation
- Pay subscription fees on time according to your chosen plan
- Use our services for lawful purposes only
- Respect our staff and maintain professional communication
Prohibited Uses
You may not use our services to:
- Engage in illegal activities or money laundering
- Provide false or misleading information
- Harass or abuse our staff or other clients
- Reverse engineer or copy our proprietary methodologies
Intellectual Property
All content, materials, and methodologies provided through our services remain the intellectual property of Sorivenqualth Financial Planning Pty Ltd and are protected by copyright law.
Unauthorized reproduction or distribution of our materials is prohibited without written consent.
Privacy Policy
Your privacy is important to us. Our data collection and use practices are detailed in our Privacy Policy.
Limitation of Liability
Sorivenqualth's liability is limited to the greatest extent permitted under Australian consumer law, with maximum liability capped at the fees paid in the 12 months prior to any claim.
Liability Cap
Our total liability for any claims arising from our services shall not exceed $10,000 or the amount you paid for services in the preceding 12 months, whichever is lower.
Indemnification
You agree to indemnify Sorivenqualth against any claims, damages, or expenses arising from your breach of these terms or misuse of our services.
Dispute Resolution
We're committed to resolving disputes fairly and efficiently:
Internal Resolution
We encourage direct communication to resolve any service concerns. Most issues can be addressed through our customer service team.
External Dispute Resolution
Unresolved disputes may be referred to the Australian Financial Complaints Authority (AFCA) for independent resolution at no cost to you.
Termination
Either party may terminate the service agreement with 30 days written notice. Outstanding fees remain payable upon termination.
Privacy, intellectual property, and liability provisions survive termination of these terms.
Governing Law
These terms are governed by Australian law and subject to the jurisdiction of Australian courts.
Severability
If any provision of these terms is found unenforceable, the remaining provisions continue in full force and effect.
Entire Agreement
These terms, together with our Privacy Policy and service agreements, constitute the entire agreement between you and Sorivenqualth.
Changes to Terms
We may update these terms periodically to reflect changes in our services or legal requirements.
Continued use of our services after changes constitutes acceptance of revised terms.
Questions About These Terms
If you have questions about these terms and conditions, please contact us using the information provided below.
Sorivenqualth
142 Collins Street, Melbourne VIC 3000
Email: contact@sorivenqualth.com
Phone: +61 186 580 962
Effective Date: August 5, 2025
Last Updated: July 27, 2025